When Every Minute Counts, We're There
A plumbing emergency doesn't wait for business hours — and neither do our phone lines. Call any time and we'll connect you with an independent local pro — 24 hours a day, 365 days a year.
Water damage compounds every minute it goes unchecked. We prioritize emergency calls and aim to be at your door within the hour in our service areas.
Emergency Services We Handle
- Burst and frozen pipe repair
- Severe flooding and water extraction coordination
- Major drain backups and sewage overflows
- Gas line emergencies (coordination with utility)
- Water heater failures
- Main shutoff valve failures
- Toilet overflow and severe clogs
- Pipe joint failures and active leaks
If you have a gas leak: Leave your home immediately, do not use any electrical switches, and call your gas company first (911 if needed), then call us. We'll be ready to repair the line once it's safe.
What to Do While Waiting for Us
1
Shut Off Water
Locate your main water shutoff valve and turn it off to stop water flow immediately.
2
Call Us Now
Call our emergency line any time. Our call team will connect you with an independent local pro who can help right away.
3
Document Damage
Take photos for your insurance claim. Don't touch damaged drywall or flooring yet.
4
Stay Safe
Avoid standing water with electrical outlets. Keep pets and children clear of the affected area.
FAQs
Yes. Our emergency call line is answered by a live call team 24 hours a day, 7 days a week, including all holidays. You will speak to a real person, not a voicemail system.
After-hours jobs may include an emergency service fee set by the independent pro. Ask about pricing before any work begins — a reputable pro will be upfront, with no surprise charges.
It's typically located near the water meter, in the basement, crawl space, or near the water heater. In Florida homes, it's often outside near the street. Our call team can walk you through finding it over the phone.